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Privacy Policy

Gurupedia are committed to protecting your privacy and ensuring you have a positive experience on our websites and when you use our products and services (collectively, “Products”).

This policy outlines our data handling practices, and in particular how we collect, use, and disclose Personal Data. It covers all Personal Data that you affirmatively provide during your interactions with us, information that we automatically collect when you interact with our Products, and information that we collect about you from third parties. The policy is applicable worldwide, and also describes rights you may have to control our use of Personal Data and how to exercise those rights.

As used in this Privacy Policy, “Personal Data” means any information that can be used to identify or is reasonably link able to a specific person. This policy may be updated from time to time for reasons such as operational practices or regulatory changes, so we recommend that you review our Privacy Policy when returning to our website. If we propose to make any material changes, we will notify you by means of a notice on this page prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.


Personal Data

Whether you have Gurupedia account or not, we may collect Personal Data from or about you when you use or otherwise interact with our Products. We may gather the following categories of Personal Data about you:

  1. Information commonly used to identify you, such as your name, user name, physical address, email address, phone numbers, and other similar identifiers

  2. Information about your job, such as your title and employer

  3. General information about your product and service preferences

  4. Information about your usage of or other interaction with our Products (“Usage Information”)

  5. Other information you upload, provide, or create while using the service ("Customer Content"), as further detailed in the “Customer Content” section below

We collect this data to provide you with the best experience with our Products. Mostly, we gather Personal Data directly from you, directly from your devices, or directly from someone who communicates with you using Gurupedia services, such as a meeting host, participant, or caller. Some of our collection happens on an automated basis – that is, it’s automatically collected when you interact with our Products. In certain instances, you can choose whether to provide Personal Data to Gurupedia, but note that you may be unable to access certain options and services if they require Personal Data that you have not provided. You can adjust certain settings to reduce the amount of Personal Data we automatically collect from you, such as by turning off optional cookies in your browser’s setting or by using our Cookie Preferences link at the bottom of the Gurupedia homepage.


We may also obtain information about you from a user who uses Gurupedia. For example, a user may input your contact information when you are invited to a Gurupedia meeting or call. Similarly, a Gurupedia meeting host may record a Gurupedia meeting and store the recording on our system. If a Gurupedia meeting host decides to record a meeting, that person is responsible for obtaining any necessary consent from you before recording a meeting.


Customer Content

Customer Content is information provided by the customer to Gurupedia through the usage of the service. Customer Content includes the  content contained in cloud recordings, and instant messages, files, whiteboards, and shared while using the service. Customer Content does not refer to data  generated by Gurupedia’s network and systems (i.e., data that Gurupedia creates because the customer is using the system (e.g., meeting routing information and other meeting metadata).


Terms & Conditions

  1. Please don’t do sharing the content that consist of sentences, images, oral, video, or body movements include impression which against Indonesian Law and human rights

  2. Unlawful contents in the form of written images, video, or any poses and appearances are the responsibilities if its users of Gurupedia.  Gurupedia services provider is not participated in any crimes potencies and risk that made by its users

  3. Terms and conditions can be changed by Gurupedia services provider without prior notices


Referral program

You may choose to use our referral service to tell others about our products, which will require you to provide us with their name and email address. We rely on you to obtain the intended recipient’s consent to be contacted. We will automatically send a one-time email inviting them to visit the website. Unless we are authorized to communicate further, we will only use that person’s name and email address for the purposes of sending this one-time email and maintaining an activity log of our referral program.


How we use and disclose Personal Data

We process your Personal Data (i) with your consent (where necessary), (ii) for the performance of any contract you have with us (such as your agreement with us that allows us to provide you with the Products), and  (iii) for other legitimate interests and business purposes including in a manner reasonably proportionate to:

  1. Providing, running, personalizing, improving, operating, maintaining our Products.

  2. We may use all of the types of Personal Data that we collect for:

    • Account configuration

    • Account maintenance

    • Enabling meetings and webinars between users and third-party participants

    • Hosting and storing personal data from meetings and webinars on behalf and at the direction of the meeting host

    • Fulfilling requests you make related to the service

    • Protecting, investigating and deterring against fraudulent, harmful, unauthorized or illegal activity

    • Providing reports to users based on information collected from use of our service

    • Processing your orders and delivering the Products that you have ordered

    • Providing support and assistance for our Products

    • Providing the ability to create personal profile areas and view protected content

    • Providing customer feedback and support

    • Complying with our contractual and legal obligations, resolving disputes with users, enforcing our agreements

    • Some of this information may be shared with other meeting participants. For example, all messages and content you share in a meeting, including Personal Data about you or others, will be available to all other participants in that meeting (unless you elect to chat with a subset of meeting participants). If you share a meeting link with another user who is not already in the meeting, when that user tries to join the meeting he or she will be able to see the list of other users in the meeting, as well as other invitees joining the meeting.


Facilitating your use of Product features.

Your use of certain product features will result in the sharing or publication of some of your Personal Data. For example, if you participate in a Gurupedia discussion forum or chat room, you should be aware that the information you provide there will be made broadly available to others,  who have access to that discussion forum or chat room.


Following the instructions of our users.

We are typically required to follow a customer’s instructions related to Personal Data we have collected on behalf of that customer. On a customer’s instructions, we may provide reports containing Personal Data relating to the customer’s account. Keeping you up to date on the latest Product announcements, software updates, software upgrades, system enhancements, special offers, and other information.


Comply with our legal obligations or the legal obligations of our customers.

This includes responding to a legally binding demand for information, such as a warrant issued by a law enforcement entity of competent jurisdiction, or as reasonably necessary to preserve Gurupedia’s legal rights.


Location data

As discussed above, we may collect information about your broad geographic location (city-level location) when you are using our Products or have them installed on your device. We use this information for service-related purposes (such as optimizing your connection to our data center), supporting compliance (such as by telling us where you’re located, which can determine what laws or regulations apply to you), and suggesting customization to your experience with our Products (e.g. your language preference).  We do not “track” you using location data and we only use this information in connection with providing the best experience with the Products to you.


Contact Us

If you have any privacy-related questions or comments related to this privacy policy, please send an email to You can also contact us by writing to this address:

Entities : PT Gurupedia Solusi Teknologi

Address : New Villa Bukit Sengkaling D12/15, Landungsari, DAU, Malang, Indonesia 65151

Also please join us in our websites :

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